Privacy Policy

Effective Date: 30/7/2025

At BMC Electrical Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect the following personal information:

Name and Surname
Contact details (phone number, email address)
Physical address (for service visits)
Payment information (if applicable)
Any other information you voluntarily provide via our website, email, or forms

2. How We Use Your Information

Your information is used to:

Respond to inquiries and provide quotes
Schedule and complete service appointments
Send updates, invoices, or follow-up communications
Improve our services and customer experience
Comply with legal and regulatory requirements

3. How We Store and Protect Your Data

We take reasonable and appropriate security measures to protect your personal information from unauthorised access, loss, misuse, or alteration. All data is stored securely and only accessible to authorised personnel.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers directly involved in your request
Legal authorities when required by law

5. Your Rights

You have the right to:

Access or request a copy of your personal information
Correct or update your information
Request deletion of your information
Withdraw consent for communications

To exercise any of these rights, contact us at electricalsolutions.bmc@gmail.com or call 083 735 2477.